Kaizen is word we love a lot in the Agile world. It is more like a philosophy and it means we should always try to improve everything. Kaizen is about small, incremental improvements that derive from experience, observation or creativity. In a sense, doing Agile is very much about improving. Why do we need to improve?
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I actually asked at some point one of my customers this question. Why do you want to become a customer-centric organisation? What I got straightaway was a simplistic and superficial “are you crazy, what else would we do?”. I am not trying to make a case against becoming customer-driven, I am merely trying to understand the reasons why you would do it. There must be a real reason besides that fact it sounds nice in a brochure. Particularly in the business world.
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But then, love is always complicated!
This is a topic that will probably not catch a lot of attention. Because those who do Agile don’t want to hear about PMOs (too rigid, tend to kill agility, useless, etc.) and those in PMOs don’t want to hear about Agile (no planning, no documentation, no management, etc.). Bad news for all of you! The world has changed and you have to work together. An example of how world has change is that the stereotypes mentioned above apply less and less.
Continue reading “Agile + PMO = Love!”